REFUND POLICY
Returns
Our refunds policy lasts 30 days or until the services has begun. Due to the nature of our services, if our team has started on your order we can’t offer you a refund or exchange.
Additional non-returnable items:
Gift cards
Downloadable software products
Downloadable databases and other resources.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@groovecampaign.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.